3. Important terms
Rent: the contractually regulated use of a place of residence for a period of time (rent also refers to the money that the tenant pays to the landlord for this use).
Tenant: the individual who has the right to use the place of residence, as specified by the contract. The tenant may live in the residence for the duration of the rental period, but does not own the residence.
Landlord: generally, the owner of the property. You enter into the tenancy agreement with the landlord and they let you reside in the apartment. The landlord is also your point of contact in the event that there are problems or defects in the flat.
Contract: the tenancy agreement is a contract that authorises you to use the flat. The contract represents the agreement that you, as tenant, pay rent and the landlord makes the flat available to you.
Fixed-term agreement: a tenancy with a fixed end date that is specified in the contract.
Termination: if you want to move out, you must terminate the rental contract in writing. Termination is the written notification of this cessation to the landlord.
Wohnbrücke Hamburg: http://www.wohnbrücke.de
Flüchtlinge Willkommen: http://www.fluechtlinge-willkommen.de Fördern und Wohnen: https://goo.gl/kXe5tN
There is also the “Ankommen” app, which can help answer questions about everyday life, but also provides information for dealing with authorities and organisational problems: https://goo.gl/gmDED7
The Dialogforum Wohnen also provides an overview of important information and answers to frequently asked questions: https://goo.gl/4ZHtFM